Successful Launch

Well I am now fully recovered from yesterdays launch, which went well. We did have a lot of positive comments about the usefulness of the support point, although there where concerns about the usability of the site and how those uncomfortable with technology would find it. This concern was mainly focused around the use of the Forums. A few bugs were found in the system, but this was mainly due to work the technical team were doing the day before to make the site look more polished. On the whole a positive experience which shows a real need by staff for this tool and for the functionality it gives.
Here is a couple of the presentations given during the morning:

Prof Mark Stiles Welcome and Background



Fleur Corfield gives a brief breakdown of the Support Point